Business Listing Categories: Audio Equipment Suppliers and Studio Equipment & Services
The Canford Group
Canford is probably best known for its catalogue and website listing over 15,000 items aimed at those who use or install audio video and communications equipment. The sheer breadth of that target market has meant that Canford has had both the pleasure and responsibility of serving hundreds of thousands of clients since its formation in 1976.
From the earliest days those clients have ranged from major national broadcasters to one-man businesses and from remote island based customers to a surprising number of FTSE 100 companies. The expectations of those large organisations have meant that Canford has had to maintain a remarkably high standard of customer service and compliance since the beginning. Despite its growth over those years, Canford has always attempted to maintain a very personal approach to its customers and takes great care to maintain that ethos. Of course it is now possible to buy via the internet but if you want to call and talk, you will not be confronted by automated responses, only fellow humans!
Meet the team
Our people make the difference, and together form the team who make Canford. Together we strive to design, develop and manufacture distinctive products, deliver great customer service, create industry leading technical publications and provide customers with unrivalled support… meet the team »
Manufacturing and distribution
At its inception Canford was a hybrid mix of manufacturing and distribution and this continues. No one competes in the scale and complexity of the Canford proposition which is why the business is successful in meeting customer needs in more than 90 countries. Even so, the team still regards itself as having all the characteristics of a small business in terms of the personal approach to their customers but having all the confidence of knowing that the brand offers the quality of product and after sales support of a mature and trusted organisation.
Canford – Not just a ‘dealer’
From the outset, it was clear that Canford should not be ‘just another dealer’, but would draw on the operational and design background of its staff, to design and manufacture unique, problem solving products. Canford has never adopted a ‘me-too’ attitude to manufacturing, preferring to listen to the technical needs of the professional user and offer innovative, reliable, practical and cost effective solutions.
From humble beginnings offering specialist woodwork and studio acoustic tables, the manufacturing operation has grown both organically and by acquisition. Canford’s in-house manufacturing capabilities now encompass electrical and electronic equipment production, mechanical assembly, metal machining, sheet metal fabrication, finishing and powder coating. Over 85 staff on two sites are directly involved in manufacturing over 3000 products, which account 40% of the company’s turnover.
Where specialist or large-scale processes are required, long-term partnerships have been forged with leading European manufacturers to produce equipment and components of the highest quality. Canford original designs are usually completed in-house using state of the art CAD/CAM systems, to maintain a focus on the customers needs and to ensure that reliability and manufacturing efficiency is designed-in.
Phone: +44 (0) 191 418 1122Email: sales@canford.co.ukAddress: 2 Crowther Rd
Washington
Tyne and Wear
NE38
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